
Apple iPhone 16 on display at an Apple store in New York on April 4, 2025. Michael M. Santiago/Getty Images
Eligible iPhone buyers can now file claims for a share of Apple’s $250 million class-action settlement over allegations that the company failed to deliver certain advanced voice assistant features as expected.
The online claims portal opened on Sept. 21 and will remain available through Dec. 21, according to the court-authorized settlement website.
The settlement covers U.S. residents who were the original buyers of an iPhone 15 Pro, iPhone 15 Pro Max, or any iPhone 16 model bought in the United States between June 10, 2024, and March 29, 2025. The devices must have been bought for personal or business use rather than for resale.
The lawsuit, filed in California last March, alleged that Apple marketed artificial intelligence (AI) capabilities that were not actually available in an effort to boost sales of its newest iPhones.
Apple first unveiled a range of AI-powered features in June 2024 under the banner of Apple Intelligence, a centerpiece of which was a more advanced version of Siri.
Apple said at the time that the voice assistant would eventually be able to perform multi-step tasks across apps and make use of a user’s personal information, such as searching calendars, finding messages, and creating reminders.
The upgraded Siri was also expected to better understand conversational requests and recognize what was happening on a user’s screen, according to promotional material cited in court filings.
“There was an expectation that Enhanced Siri was available and would be delivered with the iPhone 16 or software update for the iPhone 15 Pro,” the complaint states. “However, the promised Siri never came.”
Apple denies the allegations and has not admitted wrongdoing. The company nevertheless agreed to establish a $250 million settlement fund to resolve the lawsuit.
Under the proposed agreement, class members who personally submit valid claims are expected to receive $25 for each eligible device.
That amount could rise to as much as $95 per device if fewer-than-expected valid claims are submitted. It could also be reduced proportionally if the number of claims is higher.
Final payments will also depend on expenses deducted from the settlement fund, including administrative costs, taxes, attorneys’ fees, litigation expenses and any approved awards to class representatives.
Consumers must submit a valid claim online or have a mailed claim postmarked by Dec. 21, 2026, to receive a payment.
The same date is also the deadline for class members who want to exclude themselves from the settlement or formally object to its terms.
The settlement website says claimants may need their iPhone’s serial number when filing. The number can be found by opening the Settings app, selecting “General” and then “About.” It may also appear on the device’s original packaging, receipt, or invoice.
The proposed settlement received preliminary court approval on July 17. A final approval hearing is scheduled for Feb. 24, 2027.